Have a question about CouponCabin or confused on how to redeem a coupon? We’ve broken down the most frequently asked questions below. Still stumped? Visit our Contact Us page and we’ll get back to you within two business days.
001 - Using CouponCabin
CouponCabin is free to use and signup is not required; however, we suggest that you subscribe to our daily coupon newsletter at http://www.couponcabin.com/benefits/newsletter/.
Once you subscribe, you can set up alerts for your favorite stores and grocery brands so that you get emails every time a new offer is added for those merchants. Add your zip code to receive local coupons and deals as well.
CouponCabin features online coupon codes; printable coupons for grocery, restaurants and retail stores; daily product deals; freebies; and local coupons searchable by city, zip code or neighborhood.
CouponCabin also features many specialty pages including coupon codes for Black Friday and Cyber Monday, free shipping codes, academic and military discounts, prescription drug discounts and bridal deals among others. Look for limited-quantity or short-term offers posted throughout the day in our Newsflash section.
How long does it take to find a coupon? Is the average savings really worth the time spent searching for codes that work?
On average, visitors spend 80 seconds on our site and save $19 per order. CouponCabin shoppers save an estimated $20 million every three months by using our site.
No. CouponCabin does not require visitors to register or share any personal information.
Unfortunately, CouponCabin does not have any information about or control over your orders with our merchants. Please contact the merchants directly and they will assist you with order inquiries.
Guidelines vary by merchant, so it’s best to check with them individually for details. Generally, most stores will only allow you to use one coupon per order, but you’re usually able to use a coupon multiple times for multiple orders. Coupons can usually be applied to sale prices and clearance center items, though exceptions may apply.
“Guaranteed to Work” coupons are tested at least three times a week. Throughout our site, you’ll find these offers marked with gold stars.
If for some reason a guaranteed coupon doesn’t work, we’ll buy you dinner (before placing an order, please make sure your merchandise doesn’t fall under the merchant’s offer restrictions or exclusions).
If you meet the offer conditions and the discount was not applied to your order, forward your order confirmation email to firstname.lastname@example.org within 24 hours and tell us which guaranteed coupon you clicked so we can verify the problem.
Once we verify the problem, we’ll email you a $25 gift certificate redeemable at Restaurant.com.
Visit http://www.couponcabin.com/couponcabin-guarantee/ for the complete details.
CouponCabin Concierge is a hub of useful information and links that appears on select merchant pages.
This courtesy section quickly informs shoppers of whether the merchant offers in-store returns, site-to-store pick up, international shipping and other sales policy information; and provides helpful links to the merchants’ online customer service, store locator, online order tracking, standard exclusions, social profiles and mobile apps.
Please email email@example.com and someone will reply with more information.
002 - Online Coupons
When you shop online, a retailer may ask you to enter an online coupon code at checkout. This code tells the merchant what discount you want to receive.
Online coupons (also called “promotional codes,” “promo codes,” “source codes,” or “coupon codes”) are valid exclusively for purchases placed over the Internet, and are not valid for in-store shopping, although many merchants have both an online presence and bricks-and-mortar stores.
These codes are found under the Coupon Codes and Newsflash tabs. Browse these sections, search for codes by merchant name, or shop our special interest pages sorted by categories such as Women’s Apparel; Men’s Apparel; Baby, Kids and Toys; Electronics; Flowers & Gifts; Health & Beauty; Kitchen & Cooking; Pet Supplies and more.
When you find a coupon you want to use, click on the provided link, shop at the merchant’s site as normal, and then enter the provided “coupon code” during checkout.
If a coupon code is not required, your savings will be automatically applied to your order. We suggest, however, that you always verify that your discount has been applied before finalizing your order.
Tip: When clicking an online coupon link, you’ll immediately be taken to the merchant’s site.
While some coupons require you to enter a coupon code to be applied at checkout, many do not and are simply activated when you click on the link provided.
We identify these click-through discounts in their descriptions with phrases such as, ‘Just click & you will receive…’ to signify that such coupons are link-based. Any discounts associated with “No code Required” coupons will be activated when you click their links.
I clicked through to an offer that advertised “up to 50 percent off,” but I received a lower percentage off on my final order. Why didn’t I receive the maximum discount advertised on my purchase?
When a merchant advertises a discount “up to” a certain amount, it is advertising the maximum amount of savings one could obtain on select discounted items; however, that is not the discounted price that is applied to every item included in the offer. Offers that advertise up to a certain percentage off may be clearance sales. Clearance sales differ from coupons because the discounts do not have a fixed value, so item discounts vary and the sales often exclude certain items completely.
It is very common for merchants to exclude a select product(s) or line from a given discount. If you are not in a hurry to purchase a particular item, we suggest you check back soon as the item could be included in future discount opportunities.
In some cases, there may be a threshold exclusion (i.e., you may not have spent enough to qualify for a particular discount).
003 - Grocery Coupons
Grocery coupons are for brands you can find in grocery or drug stores including fresh, canned and frozen foods, personal care items, household cleaners, pet care supplies, and baby needs such as diapers and formula.
These coupons can be found under the Grocery and Newsflash tabs. Browse these sections, search for brands by name, or shop our grocery category pages sorted by categories such as Organic & Natural; Canned & Jarred Foods; Dry Foods; Frozen Foods; Meat, Fish & Poultry; Beauty & Personal Care; Medicine; Prescriptions; Baby, Kids and Toys; Pet Care and more.
When you find a grocery coupon you want, click on the provided link. It will open up a new page where you can then print. Some coupons require additional actions or third party printing software to access; follow the instructions on the new page.
Some grocery coupons require you to download third party printing software. This software is intended to limit the number of coupons that can be printed per computer. Please contact these third parties with any questions regarding their coupon printing software.
004 - Printable Coupons
Printable coupons are used for obtaining discounts when shopping at brick-and-mortar retail stores. Printable coupons are redeemable at hundreds of national and regional retailers, as well as at many grocery, drug and dollar stores.
Not all retailers accept coupons printed from the Internet, however, so we advise that you read the store’s coupon policy before presenting a printable coupon.
These coupons can be found under the Printable and Newsflash tabs. Browse these sections, search for merchants by name, or shop our special interest printable coupons sorted by categories such as Women’s Apparel; Men’s Apparel; Baby, Kids and Toys; Department Stores; Food & Wine; Home & Garden; Office Supplies; Shoes; Tools & Automotive and more.
Click through to the printable coupon that you would like. It will open up a new page where you can then print.
Some coupons require additional actions to access; follow the instructions on the new page.
005 - Freebies
Freebies are free samples or gifts from a retailer, usually in smaller size containers or portions resembling a travel or trial size. Freebies often take the form of food and drinks, recipes, office supplies, magazine subscriptions, movie rentals, stickers, downloads and apps.
Some freebies are delivered by mail and require you to pay a small fee for shipping and handling.
These offers are found under the Freebies and Newsflash tabs. Browse these sections, search for freebies by merchant name, or shop our special interest freebies sorted by categories such as Arts & Crafts; Baby, Kids and Toys; Baking & Cooking; Beauty & Personal Care; Books & Magazines; Downloads; Education, Teachers & Students; Health & Fitness; Movies & Entertainment; Pet Care and more.
When you find a freebie you want to sign up to receive, click on the provided link and follow the instructions on the next page.
Many freebies require you to enter personal information such as a shipping address, email address and/or telephone number to redeem the item. Some may require you pay a small fee for shipping and handling.
Freebies that are apps or downloads may have minimum system requirements to run.
006 - Product Deals
The Product Deals section is updated four times a day with the freshest and best daily deals, short-term deals and clearance sale items from a variety of sources. Our savings experts even match these deals with coupons when available to ensure our customers save as much as possible.
These deals are found under the Product Deals and Newsflash tabs. Browse these sections, search for deals by merchant name, or shop our special interest deals sorted by categories such as Women’s Apparel; Men’s Apparel; Baby, Kids and Toys; Electronics; Flowers & Gifts; Health & Beauty; Home & Garden; Jewelry & Watches and more.
When you find a deal you want to purchase, click on the provided link, shop for the merchant’s deal as normal and enter any additional coupon codes during checkout.
If a coupon code is not required to obtain the discount then your savings will be automatically applied to your order. We suggest, however, that you always verify that your discount has been applied before finalizing your order.
Tip: When clicking a deal link, you’ll immediately be taken to a third party site to purchase the deal.
007 - Local Coupons
Local coupons are printable coupons and daily deal vouchers that can be redeemed at your local neighborhood stores. These offers are sorted by zip code, town and neighborhood and are plotted on a map to make it easier for you to find offers in your immediate area.
These offers are found under the Local tab. Search for coupons by zip code, town or neighborhood and then narrow your results by categories such as Restaurants, Retail, Services, Entertainment & Events, Health & Beauty and more.
You can even compare local gas prices to find the cheapest rate in your area before filling up.
When you find an offer you want to redeem, just click on the provided link. Some links take you to a printable coupon; follow the printing instructions and present the coupon at the business to receive the discount. Some links take you to a daily deal—purchase the deal voucher and present it at the business during the designated times to receive this discount.
008 - Couponing Tools and Resources
Yes. CouponCabin’s team of experts regularly post about money saving tips and tools, couponing, and other shopping resources at http://www.couponcabin.com/blog. We also create infographics and feature Expert Tip articles on how to coupon and save money using everyday resources.
Our Newsflash team also posts time-sensitive online and printable coupons, freebies, daily deals, restaurant coupons, magazine deals and giveaways about 30 times a day, seven days a week at http://www.couponcabin.com/newsflash.
Yes. Subscribe to our daily coupon newsletter by visiting http://www.couponcabin.com/benefits/newsletter/ and entering your email.
Newsletter subscribers can set up email alerts for their favorite stores and grocery brands, receive local coupons and deals and get automatic updates on the best Newsflash offers.
Yes. The BlogCabin News is an email newsletter that updates bloggers on new CouponCabin features and tools, giveaways, promotions, blog posts and our best offers.
Learn more and sign up at http://www.couponcabin.com/benefits/bloggers/.
Download our mobile app for Android and iOS smartphones and iPad. Visit http://www.couponcabin.com/mobile/ for more details.
Sometimes I forget to search for a coupon code before making a purchase. How can I be sure I don’t miss any CouponCabin offers when I’m shopping online? What is CouponCabin’s CouponDetector toolbar and how can that help with this problem?
CouponDetector is a browser add-on you can download to notify you of CouponCabin offers whenever you visit a participating merchants’ site. CouponDetector is compatible with Firefox, Chrome, Internet Explorer and Safari browsers.
Visit http://www.couponcabin.com/benefits/toolbar/ to download CouponDetector.
Select your browser type for instructions: Chrome, Firefox, Safari or Internet Explorer.
- Uninstall Directions for Chrome
Go to “Window” > Select “Extensions” > Find “CouponDetector” and click “Uninstall.”
- Uninstall Directions for Firefox
Go to “Tools” > Select “Add-ons” > Select “Extensions” > Select “CouponDetector” and click “Remove.”
- Uninstall Directions for Safari
Go to “Preferences” > Click the “Extensions” tab > Find “CouponDetector” and click “Uninstall.”
- Uninstall Directions for Internet Explorer
Go to “Tools” > Select “Manage Add-ons” > Select “CouponCabin Toolbar” and click “Disable.”
I heard you can donate expired manufacturer’s coupons to military personnel and their families. How do I donate my expired coupons to CouponCabin’s Coupons for Troops® program?
Send coupons that are less than 90 days past their expiration to:
attn: Expired Coupons for Troops
PO BOX 430
Whiting, IN 46394-0430
CouponCabin collects active coupons to donate military families as well. Send active coupons to:
attn: Active Coupons for Troops
PO BOX 231
Whiting, IN 46394-0231
Visit http://www.couponcabin.com/troops for more detailed information on Coupons for Troops®.
Military personnel and families can save on goods, services, travel and more with the Military Discounts page available at http://www.couponcabin.com/military-discounts/.
Find coupons to save on school supplies, textbooks, software, hardware, travel and more with CouponCabin’s Academic Discounts available at http://www.couponcabin.com/academic-discounts/.
009 - CouponCabin Community
Fill out the form at http://www.couponcabin.com/stores/submit-coupon/ to submit a coupon for one of our existing merchants, or fill out the form that appears on the right side of each merchant’s coupon page.
You can also suggest coupons and deals to Newsflash (see below).
Users can suggest their favorite coupons, daily deals, freebies and promo codes to our Newsflash team. Fill out the form at http://www.couponcabin.com/newsflash/submit-a-newsflash-alert/ to submit your find. If we publish your suggestion, we’ll give you credit by linking back to your savings blog in the post.
Click on the “comments” link under the post title and your screen will scroll down to the comment section. You will be prompted to either login through a social network or to sign in through Disqus. If you are creating a new Disqus account, keep in mind that you don’t have to use your real name.
Once you sign in, compose your comment and click “Post.” Your comment will either be posted or be held for moderation.
Users who post defamatory, obscene, spammy or other inappropriate content will be warned and/or may lose commenting privileges.
Click on the “comment” link that appears just below the particular coupon you want to leave your thoughts about. Enter your comments in the form in the pop-up window and click “Post Comment” when you’re done.
Search for the merchant on CouponCabin to find the retailer’s coupon page. Scroll to the bottom of the coupon page until you see the Customer Reviews pod. Click on the “Review” link and fill out the form that pops up.
We’ll be launching a guest blogging program in the near future. Visit http://www.couponcabin.com/blog/ for updates.
Yes, please do link back to our deals and blog posts as long as you credit CouponCabin as the source.
At this time, our blogger partner portal is in closed beta, but we hope to open it up to coupon and deal bloggers very soon. Visit http://www.couponcabin.com/benefits/bloggers/ and subscribe to the Blogger Newsletter for updates.
The giveaways can be found in the Newsflash section under CouponCabin Giveaways and they begin every Tuesday at midnight.
Participants can enter each giveaway by first submitting their email to receive the CouponCabin savings newsletter, and then can earn additional entries by completing any of the following optional actions: liking CouponCabin on Facebook, following @CouponCabin on Twitter, sending a tweet about the giveaway, leaving a comment on the giveaway post, or telling three friends about CouponCabin.
View the complete official rules.
010 - Email Newsletter Troubleshooting
Yes. CouponCabin’s daily e-mail newsletter contains our top coupons and Newsflash posts. Click here to sign up for the savings newsletter.
You will need to unsubscribe your current email using the “Unsubscribe” link at the bottom of the email and then re-subscribe with your new email address. To re-subscribe, please visit http://www.couponcabin.com/benefits/newsletter/ and submit your preferred email address, or subscribe to the desired RSS feeds with your new email.
If you are having trouble with these steps, please email us at firstname.lastname@example.org for assistance.
Please use the “Unsubscribe” link at the bottom of the newsletter.
If you having trouble with these steps, please email us at email@example.com for assistance.
Through email alerts you can select up to 20 merchants to watch. Once set, you’ll receive emails notifying you when these merchants add new offers.
To add or remove merchants to your alerts, click on the “Manage Alerts” link at the top of the coupon newsletter. It will bring you to the Manage Alerts screen on our site where you can set up your preferences for up to 20 merchants.
011 - Contact / More Help
Please direct your email to firstname.lastname@example.org and someone will get back to you within 48 hours.