Help other shoppers by telling them about your experience with Nordstrom
Nordstrom Customer Reviews
Rated 4.3 out of 5.0 based on 455 votes.
I love this store ...I love customer service they are very helpful and they follow through and give quick service. I'm loving the sales that they have and free delivery...Another thing I like is that there was a pair of jeanss that I had in my shopping cart...while going to retrive my credit card to place the order the jeans sold out...I called customer service and they found a pair in the store in Or and I'm live in MI and they shipped them to me...Thank you Nordstrom customer service for your excellent service!
I love shopping at Nordstroms because it has so many great things to offer. I spend way too much in the shoe department everytime I go! I want to buy the whole department! While some are more expensive because they are made by top designers, I am always able to find clothes, shoes, and beauty items at a reasonable price. I also would like to note their awesome service! They do a great job.
Nordstrom has the best selection out of any of the department stores. I agree with Lauren, they are always on top of the latest trends. Nordstrom is a great place to look if you want to know what the latest style is. Their customer service is also something worth mentioning. It is so nice to be able to return things with no questions asked.
Yes, Nordstrom is a little bit more expensive than some other department stores. However that's because they carry some designers that a lot of the others don't. Nordstrom is my favorite store hands-down. I love the style and quality of the clothes. The t.b.d. department is my stomping ground. Love the shoes there too.
One of the best things I like about NORDSTROM is their ''Free Shipping'' policy. It makes it nice when you buy from NORDSTROM you know the real price of the item and not have the high cost of shipping added to your bill. Also...all items I've ordered, as yet, I've not had to return anything! I Love NORDSTROM!!!
I wish I could give Nordstrom 10 stars. They have the best customer service in the business, hands down, and that always makes for the best experience when shopping in store or online. Their catalogs are always beautiful and fun to look at and I know when I shop there I'm staying up to date on the trends!
If ever I want to splurge a bit, I typically head into Nordstrom to check out their skirt sections. They also have the best perfumes at the store by me and a wonderful staff that is really helpful about finding the right scent for me. I almost always walk away with free perfume samples too.
Nordstrom is my place to go to check out the latest fashion trends. Typically I start here and look for cheaper but similar options at other stores. Sometimes I get lucky though and find cheaper options in their clearance sections. Nordstrom will always be my shopping starting point.
I love Nordstrom. Not only do they have great stuff, but they offer phenomenal customer service. One of the waiters dropped a piece of salad on my old Ugg boot in the cafe, and they replaced them w/ a brand new pair on the spot - no questions asked. I will order from them any day!
Thank you coupon cabin for the free shipping. I die for Nordstroms and its great to be able to shop from home and not pay for shipping charges. Also, since they have a great return policy, if something doesn't fit, it's no big deal. Thanks!!!
I LOVE shopping at Nordstrom, both in store and online. I love how easy it is to return online orders and they even email a receipt if you shop in store (eco-friendly). I'm also a fan of their customer service - top notch, hands down!
I no longer shop for clothes anywhere else. The selection is good, but the customer service is incredible. In the store and online, Nordstrom is fast, courteous, and helpful. They're open return policy is the best in the industry.
I love shopping at Nordstrom because if I do not want the item shipped to me I can go pick it up in store and they will have to ready and waiting for me when I arrive. They also send me an email and let me know when its ready.
Love Nordstrom. I would have to say that I like the shoe department the best. They always have the newest Toms and a pretty legit running/athletic shoe selection. Everyone is always so helpful but not smothering you!
I do ALL my shopping at Nordstrom. They have such a great return policy, how could you not?! Can buy anything online and get free shipping, and then return or exchange for free if I don't like it. Can't beat that.
A great place to shop. There are sales people ready and able to help. The quality of the merchandise is excellent and the best selection of shoes is available. Overall, this is the best place to shop in the city.
Whether you are in Nordstroms or NordstromsRack the quality of the employees is 5 star. They are kind, knowledgeable, and always willing to overextend themselves to help. Today that is not the norm.
Nordstrom deserves 5-stars just for their customer service! And another 5-stars for their selection. If I need something new to wear, I can always count on Nordstrom to have something I'll like.
My girlfriend is excessively fond of spending lots and lots of money here. Why does one person need so many scarves? At any rate, they do have good stuff for men, and the savings certainly help.
Awesome store! I love shopping here! Nordstrom always has great deals and anytime something doesn't look as I thought it would be, their exchange/return policy can't be beaten! LOVE THEM!
Nordstrom has such a great return policy. Never worry about buying things online because I know there will be no hassle if it doesn't fit. Also, great quality clothes that last forever!
Things are well priced and they last forever! No better vacuum - period! Nordstrom deserves 5-stars just for their selection of great looking clothes for him to wear in the store!
I am obsessed with Nordstrom. They have the best of the best, including their customer service! It's also always easy to return anything that you order online.
I love the free shipping--I bought a dress for my grand daughters wedding and didn't like it so I sent it back and tried on 3 more till I found the one I loved.
I love to shop at Nordstrom and infact am a frequent customer. Always appreciate the product that you carry at a such affordale price. Thank you.,
I buy a lot of things for my wife here. They seemed expensive to me at first but then I started shopping at other boutiques that sell some of the same brands and those places are even more expensive, so I guess Nordstrom has bargains on higher-end clothing. The online sales listed among the coupons are pretty great for picking up end-of-season deals, and since they start selling the Spring clothing in like, February, people in most parts of the country can still wear the less expensive Winter clothing for a
Love Nordstroms. They have a great selection and the free shipping is great! Just like shopping in the store, but I don't have to waste gas!
Best customer service and display floor is always organized and racks are NOT crammed together, so you have plenty of room to walk around.
I'm a huge Nordstrom fan. Both on-line and in-store. Their products are wonderful, but most importantly, love love love the service.
Nordstrom has the best selection of shoes. I love that they offer free returns and free shipping all of the time! Great deal.
TOP TO BOTTOM: SHOES, PERFUME, MAKE-UP.ANYTHING I WANT IN MY STYLE! NEVER LEAVE YOUR STORE WITHOUT FINDING WHAT I WANT...
Nordstrom will always be my favorite store. The service is impeccable. And, they always follow up if requested to do so.
I was first impressed with the sales staff in the shoe dept in the 1980's. I have been shopping there ever since.
Nordstroms is my most favorite store. We met up first in Seattle and I loved your business style since then.
Always get my items within a couple of days - good quality and easy returns! love Nordstrom online shopping!
Have had a great experience with ordering on-line with Nordstrom. Love the free shipping and easy returns.
I love Nordstrom! They have so many different styles and brands and the coupons make me want to buy more!
I like the kindness of the employes no matter what size you are!!! Sorry to see the Orem store go....
I love shopping at Nordstrom.com. Saves me a trip to the store and I get free shipping every time!
Nice place to do shopping. Friendly staff. Selection of varieties. Always clean and organized.
love the products and designer selections fav time is xmass im in there open till close lol
Love Nordstrom....great products, designers and a great way to save money..win, win, win
I heart Nordy's! I just hope someday that I'm in a place where I can just shop there
Happiness is finding quality for less, try the rest and come back to the best.
i LOVE Nordstroms. Great quality of choices and excellent customer service.
Been looking for these shorts forever and so glad I found them on here.
This looks great. I haven't bought anything yet, still looking.
I can always depend on Nordstrom. They do everything perfect!
just a magnificent store that employs intelligent employees
I was thrilled to see Nordstrom has bra sized swimwear!
Best Shoppers Experience ever....Highly Recommended
They have awesome deals on excellent products.
I love Laura Mercier products they are great
I love it... it gives me everything I need!
Nordstroms seems to always have what I need.
wonderful experience would shop there again
always my first stop for hot fashion tips.
Good quality and style. Best when on sale.
Awesome experience and great sale prices.
excellent service & choice of merchandise
WE NEEDE CUPON FOR BUY CLOTHES IN SHOES.
fabulous user friendly website! love it!
Always have merchandise and enough help
Excellent, I loved your business style
I love nordstroms and nordstroms.com
Always the best products and service
I love shopping online at cj banks.
Great and nice shop for everybody.
best quality & service-forever!
Customer service is very good.
Love shopping at this store!
Excellent customer service.
great job you are excellent
Best deals on name brands!
Great shopping experience!
Best store in the WORLD!
Always the best service.
I really like the site.
It the best place to go
A great place to shop!
I love Nordstrom !!!
good quality products
Great place to shop!
Fantastic shopping
this is superb..
Love the store.
love this store
Love Nordstroms
Always awesome
love the store
great service
Great Deals!
Good coupons
Great deals
great store
Great store
Great store
AWESOME!!!
good store
excellent
Excellent
I love it
Wonderful
fantastic
AWESOME.
Awesome
Awesome
awesome
awesome
I love
Great!
Great
good
cool
good
good
good
Nordstrom is the best. I have been an avid shopper there for years now. I end up spending so much time in the shoe department every time I go because they carry some of my favorite brands. I'm obsessed with their selection of Tory Burch shoes. I just bought an awesome pair of summer sandals.
On-line shopping is excellent. In store, if you're not dressed up, you are treated like something the cat dragged in. I've been ignored for other sales people-I've felt like I'm intruding on personal conversations just to get help. I've had excellent help-once.
I don't know what Nordstrom's you went to but I have been to Nordstrom's all over the country and the service has always been excellent.! I have also used the online service and have had to call to ask a question and the reps are always very polite and helpful!!
Love Nordstrom's especially when there is a sale. During my working years Nordstrom was the store of choice, quality at resonable prices . Now that I'm retired I'm building a new wardrobe ") and as always Nortdstrom is the only place you need to get it all..
I've shopped there for decades. The main reason I shop there is their great selection of shoe sizes (I wear a 4m) and customer service in standing behind their products (though not perfect, when they mess up, they definitely make up for it).
Very organized, professional, and helpful. Most staff not to "pushy" and always offer to give you options if you are interested to hear the specials/deals of the day
Nordstrom is a stand up store. The stand behind their name with great customer service and return policies. Anything you need they usually have.
I do love the Nordstrom deals...The savings are almost always worth the little bit of time it takes to us coupon cabin!
I shop Nordstroms, but they ware admittedly a bit pricey. That's why I go to couponcabin to check for offers.
It is always top quality mertials but too pricy. I need some coupon to shop at Nordstrom or Nordstrom Rack.
free gift with purchase. afterwards I found the same promote from Macy's for lower purchase requirement.
i HAVE HAD A VERY GOOD EXPERIENCE WITH nORDSROMS WITH CUSTOMER SERVICE ETC
Nordstrom Rack have beautiful clothes and good quality but expensive.
Nordstroms always have good mens attire and even better with sales
Always wonderful...everyone very helpful, store very organized!
i love toms shoes and nordstrom has all colors and styles
my experiences were excellent most of the time.
I love your quality fine shose (Munro)
shopping,has never been so much fun
very nice top of the line products
I like this site! best ever.
I love to shop at Nordstroms
LOVE THIS SHOES!!!!!!!!!!
love the clothes!!!!
Great way to save.
Fantastic shopping
It was great!
good prices
great site
amazing
Great
Great
good
good
ok
ok
I find myself always having to really search for something to buy. There is just so much merchandise to chose from! It's also hard to shop here because everything is pretty expensive. But it would be the first place I would go splurge.
I love Nordstrom but haven't been impressed with their deals. It'd be nice to save on days other than their annual and semi-annual sales.
Clothing is okay more for middle age, you can't really get any good deals or coupons making it quite expensive
Love the store but to pricey on simple products that arent even the greatest quality
I like the email layout for mobile in a table style! Nice job!
Easy to naviagate and reviews are always a plus!
Have enjoyed you'er site
Best site for coupons.
good website design
Good job
Okay.
This is the worst half yearly sale I have ever been to. Every time I go to buy a pair of shoes I have to order them because they do not have my size and they are not even on sale.
The backorder item is too long on order
ok
Horrible customer service at Nordstrom - both in the store and online. Very rude!
I would like commend Nordstrom for offering valor customer service and quality products at a affordale price. Thank you.
Great shopping love it