Help other shoppers by telling them about your experience with Nordstrom

Nordstrom Customer Reviews

4.3 star rating
Rated 4.3 out of 5.0 based on 455 votes.
5.0 star rating
I love this store ...I love customer service they are very helpful and they follow through and give quick service. I'm loving the sales that they have and free delivery...Another thing I like is that there was a pair of jeanss that I had in my shopping cart...while going to retrive my credit card to place the order the jeans sold out...I called customer service and they found a pair in the store in Or and I'm live in MI and they shipped them to me...Thank you Nordstrom customer service for your excellent service!

5.0 star rating
I love shopping at Nordstroms because it has so many great things to offer. I spend way too much in the shoe department everytime I go! I want to buy the whole department! While some are more expensive because they are made by top designers, I am always able to find clothes, shoes, and beauty items at a reasonable price. I also would like to note their awesome service! They do a great job.

5.0 star rating
Nordstrom has the best selection out of any of the department stores. I agree with Lauren, they are always on top of the latest trends. Nordstrom is a great place to look if you want to know what the latest style is. Their customer service is also something worth mentioning. It is so nice to be able to return things with no questions asked.

5.0 star rating
Yes, Nordstrom is a little bit more expensive than some other department stores. However that's because they carry some designers that a lot of the others don't. Nordstrom is my favorite store hands-down. I love the style and quality of the clothes. The t.b.d. department is my stomping ground. Love the shoes there too.

5.0 star rating
One of the best things I like about NORDSTROM is their ''Free Shipping'' policy. It makes it nice when you buy from NORDSTROM you know the real price of the item and not have the high cost of shipping added to your bill. Also...all items I've ordered, as yet, I've not had to return anything! I Love NORDSTROM!!!

5.0 star rating
I wish I could give Nordstrom 10 stars. They have the best customer service in the business, hands down, and that always makes for the best experience when shopping in store or online. Their catalogs are always beautiful and fun to look at and I know when I shop there I'm staying up to date on the trends!

5.0 star rating
If ever I want to splurge a bit, I typically head into Nordstrom to check out their skirt sections. They also have the best perfumes at the store by me and a wonderful staff that is really helpful about finding the right scent for me. I almost always walk away with free perfume samples too.

5.0 star rating
Nordstrom is my place to go to check out the latest fashion trends. Typically I start here and look for cheaper but similar options at other stores. Sometimes I get lucky though and find cheaper options in their clearance sections. Nordstrom will always be my shopping starting point.

5.0 star rating
I love Nordstrom. Not only do they have great stuff, but they offer phenomenal customer service. One of the waiters dropped a piece of salad on my old Ugg boot in the cafe, and they replaced them w/ a brand new pair on the spot - no questions asked. I will order from them any day!

5.0 star rating
Thank you coupon cabin for the free shipping. I die for Nordstroms and its great to be able to shop from home and not pay for shipping charges. Also, since they have a great return policy, if something doesn't fit, it's no big deal. Thanks!!!

5.0 star rating
I LOVE shopping at Nordstrom, both in store and online. I love how easy it is to return online orders and they even email a receipt if you shop in store (eco-friendly). I'm also a fan of their customer service - top notch, hands down!

5.0 star rating
I no longer shop for clothes anywhere else. The selection is good, but the customer service is incredible. In the store and online, Nordstrom is fast, courteous, and helpful. They're open return policy is the best in the industry.

5.0 star rating
I love shopping at Nordstrom because if I do not want the item shipped to me I can go pick it up in store and they will have to ready and waiting for me when I arrive. They also send me an email and let me know when its ready.

5.0 star rating
Love Nordstrom. I would have to say that I like the shoe department the best. They always have the newest Toms and a pretty legit running/athletic shoe selection. Everyone is always so helpful but not smothering you!

5.0 star rating
I do ALL my shopping at Nordstrom. They have such a great return policy, how could you not?! Can buy anything online and get free shipping, and then return or exchange for free if I don't like it. Can't beat that.

5.0 star rating
A great place to shop. There are sales people ready and able to help. The quality of the merchandise is excellent and the best selection of shoes is available. Overall, this is the best place to shop in the city.

5.0 star rating
Whether you are in Nordstroms or NordstromsRack the quality of the employees is 5 star. They are kind, knowledgeable, and always willing to overextend themselves to help. Today that is not the norm.

5.0 star rating
Nordstrom deserves 5-stars just for their customer service! And another 5-stars for their selection. If I need something new to wear, I can always count on Nordstrom to have something I'll like.

5.0 star rating
My girlfriend is excessively fond of spending lots and lots of money here. Why does one person need so many scarves? At any rate, they do have good stuff for men, and the savings certainly help.

5.0 star rating
Awesome store! I love shopping here! Nordstrom always has great deals and anytime something doesn't look as I thought it would be, their exchange/return policy can't be beaten! LOVE THEM!

5.0 star rating
Nordstrom has such a great return policy. Never worry about buying things online because I know there will be no hassle if it doesn't fit. Also, great quality clothes that last forever!

5.0 star rating
Things are well priced and they last forever! No better vacuum - period! Nordstrom deserves 5-stars just for their selection of great looking clothes for him to wear in the store!

5.0 star rating
I am obsessed with Nordstrom. They have the best of the best, including their customer service! It's also always easy to return anything that you order online.

5.0 star rating
I love the free shipping--I bought a dress for my grand daughters wedding and didn't like it so I sent it back and tried on 3 more till I found the one I loved.

5.0 star rating
I love to shop at Nordstrom and infact am a frequent customer. Always appreciate the product that you carry at a such affordale price. Thank you.,

4.0 star rating
I buy a lot of things for my wife here. They seemed expensive to me at first but then I started shopping at other boutiques that sell some of the same brands and those places are even more expensive, so I guess Nordstrom has bargains on higher-end clothing. The online sales listed among the coupons are pretty great for picking up end-of-season deals, and since they start selling the Spring clothing in like, February, people in most parts of the country can still wear the less expensive Winter clothing for a

5.0 star rating
Love Nordstroms. They have a great selection and the free shipping is great! Just like shopping in the store, but I don't have to waste gas!

5.0 star rating
Best customer service and display floor is always organized and racks are NOT crammed together, so you have plenty of room to walk around.

5.0 star rating
I'm a huge Nordstrom fan. Both on-line and in-store. Their products are wonderful, but most importantly, love love love the service.

5.0 star rating
Nordstrom has the best selection of shoes. I love that they offer free returns and free shipping all of the time! Great deal.

5.0 star rating
TOP TO BOTTOM: SHOES, PERFUME, MAKE-UP.ANYTHING I WANT IN MY STYLE! NEVER LEAVE YOUR STORE WITHOUT FINDING WHAT I WANT...

5.0 star rating
Nordstrom will always be my favorite store. The service is impeccable. And, they always follow up if requested to do so.

5.0 star rating
I was first impressed with the sales staff in the shoe dept in the 1980's. I have been shopping there ever since.

5.0 star rating
Nordstroms is my most favorite store. We met up first in Seattle and I loved your business style since then.

5.0 star rating
Always get my items within a couple of days - good quality and easy returns! love Nordstrom online shopping!

5.0 star rating
Have had a great experience with ordering on-line with Nordstrom. Love the free shipping and easy returns.

5.0 star rating
I love Nordstrom! They have so many different styles and brands and the coupons make me want to buy more!

5.0 star rating
I like the kindness of the employes no matter what size you are!!! Sorry to see the Orem store go....

5.0 star rating
I love shopping at Nordstrom.com. Saves me a trip to the store and I get free shipping every time!

5.0 star rating
Nice place to do shopping. Friendly staff. Selection of varieties. Always clean and organized.

5.0 star rating
love the products and designer selections fav time is xmass im in there open till close lol

5.0 star rating
Love Nordstrom....great products, designers and a great way to save money..win, win, win

5.0 star rating
I heart Nordy's! I just hope someday that I'm in a place where I can just shop there

5.0 star rating
Happiness is finding quality for less, try the rest and come back to the best.

5.0 star rating
i LOVE Nordstroms. Great quality of choices and excellent customer service.

5.0 star rating
Been looking for these shorts forever and so glad I found them on here.

5.0 star rating
This looks great. I haven't bought anything yet, still looking.

5.0 star rating
I can always depend on Nordstrom. They do everything perfect!

5.0 star rating
just a magnificent store that employs intelligent employees

5.0 star rating
I was thrilled to see Nordstrom has bra sized swimwear!

5.0 star rating
Best Shoppers Experience ever....Highly Recommended

5.0 star rating
They have awesome deals on excellent products.

5.0 star rating
I love Laura Mercier products they are great

5.0 star rating
I love it... it gives me everything I need!

5.0 star rating
Nordstroms seems to always have what I need.

5.0 star rating
wonderful experience would shop there again

5.0 star rating
always my first stop for hot fashion tips.

5.0 star rating
Good quality and style. Best when on sale.

5.0 star rating
Awesome experience and great sale prices.

5.0 star rating
excellent service & choice of merchandise

5.0 star rating
WE NEEDE CUPON FOR BUY CLOTHES IN SHOES.

5.0 star rating
fabulous user friendly website! love it!

5.0 star rating
Always have merchandise and enough help

5.0 star rating
Excellent, I loved your business style

5.0 star rating
I love nordstroms and nordstroms.com

5.0 star rating
Always the best products and service

5.0 star rating
I love shopping online at cj banks.

5.0 star rating
Great and nice shop for everybody.

5.0 star rating
best quality & service-forever!

5.0 star rating
Customer service is very good.

5.0 star rating
Love shopping at this store!

5.0 star rating
Excellent customer service.

5.0 star rating
great job you are excellent

5.0 star rating
Best deals on name brands!

5.0 star rating
Great shopping experience!

5.0 star rating
Best store in the WORLD!

5.0 star rating
Always the best service.

5.0 star rating
I really like the site.

5.0 star rating
It the best place to go

5.0 star rating
A great place to shop!

5.0 star rating
I love Nordstrom !!!

5.0 star rating
good quality products

5.0 star rating
Great place to shop!

5.0 star rating
Fantastic shopping

5.0 star rating
this is superb..

5.0 star rating
Love the store.

5.0 star rating
love this store

5.0 star rating
Love Nordstroms

5.0 star rating
Always awesome

5.0 star rating
love the store

5.0 star rating
great service

5.0 star rating
Great Deals!

5.0 star rating
Good coupons

5.0 star rating
Great deals

5.0 star rating
great store

5.0 star rating
Great store

5.0 star rating
Great store

5.0 star rating
AWESOME!!!

5.0 star rating
good store

5.0 star rating
excellent

5.0 star rating
Excellent

5.0 star rating
I love it

5.0 star rating
Wonderful

5.0 star rating
fantastic

5.0 star rating
AWESOME.

5.0 star rating
Awesome

5.0 star rating
Awesome

5.0 star rating
awesome

5.0 star rating
awesome

5.0 star rating
I love

5.0 star rating
Great!

5.0 star rating
Great

5.0 star rating
good

5.0 star rating
cool

5.0 star rating
good

5.0 star rating
good

5.0 star rating
good

4.0 star rating
Nordstrom is the best. I have been an avid shopper there for years now. I end up spending so much time in the shoe department every time I go because they carry some of my favorite brands. I'm obsessed with their selection of Tory Burch shoes. I just bought an awesome pair of summer sandals.

4.0 star rating
On-line shopping is excellent. In store, if you're not dressed up, you are treated like something the cat dragged in. I've been ignored for other sales people-I've felt like I'm intruding on personal conversations just to get help. I've had excellent help-once.

4.0 star rating
I don't know what Nordstrom's you went to but I have been to Nordstrom's all over the country and the service has always been excellent.! I have also used the online service and have had to call to ask a question and the reps are always very polite and helpful!!

4.0 star rating
Love Nordstrom's especially when there is a sale. During my working years Nordstrom was the store of choice, quality at resonable prices . Now that I'm retired I'm building a new wardrobe ") and as always Nortdstrom is the only place you need to get it all..

4.0 star rating
I've shopped there for decades. The main reason I shop there is their great selection of shoe sizes (I wear a 4m) and customer service in standing behind their products (though not perfect, when they mess up, they definitely make up for it).

4.0 star rating
Very organized, professional, and helpful. Most staff not to "pushy" and always offer to give you options if you are interested to hear the specials/deals of the day

4.0 star rating
Nordstrom is a stand up store. The stand behind their name with great customer service and return policies. Anything you need they usually have.

4.0 star rating
I do love the Nordstrom deals...The savings are almost always worth the little bit of time it takes to us coupon cabin!

4.0 star rating
I shop Nordstroms, but they ware admittedly a bit pricey. That's why I go to couponcabin to check for offers.

4.0 star rating
It is always top quality mertials but too pricy. I need some coupon to shop at Nordstrom or Nordstrom Rack.

4.0 star rating
free gift with purchase. afterwards I found the same promote from Macy's for lower purchase requirement.

4.0 star rating
i HAVE HAD A VERY GOOD EXPERIENCE WITH nORDSROMS WITH CUSTOMER SERVICE ETC

4.0 star rating
Nordstrom Rack have beautiful clothes and good quality but expensive.

4.0 star rating
Nordstroms always have good mens attire and even better with sales

4.0 star rating
Always wonderful...everyone very helpful, store very organized!

4.0 star rating
i love toms shoes and nordstrom has all colors and styles

4.0 star rating
my experiences were excellent most of the time.

4.0 star rating
I love your quality fine shose (Munro)

4.0 star rating
shopping,has never been so much fun

4.0 star rating
very nice top of the line products

4.0 star rating
I like this site! best ever.

4.0 star rating
I love to shop at Nordstroms

4.0 star rating
LOVE THIS SHOES!!!!!!!!!!

4.0 star rating
love the clothes!!!!

4.0 star rating
Great way to save.

4.0 star rating
Fantastic shopping

4.0 star rating
It was great!

4.0 star rating
good prices

4.0 star rating
great site

4.0 star rating
amazing

4.0 star rating
Great

4.0 star rating
Great

4.0 star rating
good

4.0 star rating
good

4.0 star rating
ok

4.0 star rating
ok

3.0 star rating
I find myself always having to really search for something to buy. There is just so much merchandise to chose from! It's also hard to shop here because everything is pretty expensive. But it would be the first place I would go splurge.

3.0 star rating
I love Nordstrom but haven't been impressed with their deals. It'd be nice to save on days other than their annual and semi-annual sales.

3.0 star rating
Clothing is okay more for middle age, you can't really get any good deals or coupons making it quite expensive

3.0 star rating
Love the store but to pricey on simple products that arent even the greatest quality

3.0 star rating
I like the email layout for mobile in a table style! Nice job!

3.0 star rating
Easy to naviagate and reviews are always a plus!

3.0 star rating
Have enjoyed you'er site

3.0 star rating
Best site for coupons.

3.0 star rating
good website design

3.0 star rating
Good job

3.0 star rating
Okay.

2.0 star rating
This is the worst half yearly sale I have ever been to. Every time I go to buy a pair of shoes I have to order them because they do not have my size and they are not even on sale.

2.0 star rating
The backorder item is too long on order

2.0 star rating
ok

1.0 star rating
Horrible customer service at Nordstrom - both in the store and online. Very rude!

5.0 star rating
I would like commend Nordstrom for offering valor customer service and quality products at a affordale price. Thank you.

5.0 star rating
Great shopping love it

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