Help other shoppers by telling them about your experience with jcpenney
jcpenney Customer Reviews
shoping at jc penney for years, great store, need to put more sales people, they stand around waiting for you to come to them , most of the time sales people are talk ing to each other, yester day in tupelo ms store was looking for shoes, someone else also shoping for shoes, two sales people never moved we ended up helping helping each other. whent pay and another person wanted to know if they had a color in the boot i was getting, sale person just looked at her, again i whent over to show the lady wher
JCP is my favorite department store. Whether I'm shopping at the store or online, I always save a ton of money. I am literally shocked at some of the deals I've found. The website is easy to navigate and order off of. The sales associates are always friendly and helpful in the store as well. JCP will always be my go-to for affordable fashion.
I LOVE JCPenney's new pricing policy. The prices are great all the time now. I can't get to a store on a certain day between certain times for a special deal. And the prices are the same no matter how I pay. JCPenney is definitely my store to shop for everything when I need it---and even when I don't. Thanks JCPenney for no more games!
This store is great! It has an array of quality material in all shopping categories to choose from at reasonable prices for the entire family... something that can only be said about a few retail/dep't stores! Great promotions and discounts are available through coupon cabin even to those of us who are not JCP card holders!
JPC is one of my favorite sites to shop for my son. The merchandise ships quickly and is always packed well. I admit I do miss the 20% off coupons but they do seem to have adjusted prices so I still feel like I'm saving money.
Never have I had a problem returning an item to JCPenneyy. Friendly, even cheerful service. Your associates go above asnd beyond. Great merchandise and great selection. I generally can find what ever I'm looking for.
The clothes are not high end but they're nice quality and super cheap. I love shopping around at places like JCPenny and Kohl's because of all their deal offerings. Don't stop running those coupons!
Found boots online in a color that was not available in the store. Have always loved JCP, but now their newly organized store is more fun! And online shopping is easy & reliable.
As a guy, Im usually looking for the best deal when it comes to shopping. JCP is one of my go-to stores. Got a really good deal on a pack of work shirts and undershirts.
Great savings for us tall girls. You just have to be patient. It may take a while but the time is worth every bit of it when you see the end results, savings!
I have shopped there for years. I love the value that you get for the money. We have been taking my grand kids to JCpenney studio for 11 yrs now. love it
I've been shopping at JCPenny's for years. I'm 40 years old and have been getting clothes there since I was a kid. However, I definitely do NOT like the new pricing system. To be honest, I preferred their sales and coupons. I always found better prices that way. Now unless what you want is on their special sale, you end up paying more. They made it sound like instead of coupons and sales, you'd get an average lower price on everything, but I don't find that to be the case. They've been in financial trouble for years, so I don't think they're doing anything to save customers more money now. Also they've messed around with the sizes on things like Men's underwear that had been the same for years. Their web site lacks size charts and information. I recently started to shop at Belk and found a lot of what I needed there, and found it on SALE.
Always find things for family; from mom to children. Love the sandals this year. Going to a necklace for my daughter's birthday
Love, love, love all things I get from JCPenney and customer service is good. Free shipping to store near me. 5 stars from me
I havent had a bad experience. love it when there is alot of sales going on. Brings higher priced items much more affordable.
I absolutely love JC Penny. Always have and probably always will. It will forever be my go-to store for family items.
JCP has the best unique gifts! I always shop there around Christmas because everything is so cool and so cheap!
Haven't shopped at JC Penny is a very long time, but excited to see what new things are happening!
I likie the shoes dresses and everything about it and prices and overall when stuff is free.
This was too easy. I shopped online with JCPenny for the first time today and it was great!
I find that JC Penney's has always had competitive prices along with excellant quality.
Happy to save money on shipping! Shipping cost can go towards another item. Very happy:)
I'm a house keeper by trade and I love this mop!! I wouldn't use anything else again!!!
I love going to JCPenney because they have everything there and at good prices too!
As usual I saved money by going on CouponCabin before checking out at JCP!
i love all of J.C.Penney's things. Jewelry is great & so are the linens.
i always love shopping at jcp always find great stuff at great prices
Excellent site and planning to use alot this upcoming holiday season.
I only shop at Foot Locker for my children--they have the best shoes
Great customer service employees very helpful. Thanks JC Penneys.
Its a great store. I always findfor what I'm looking for and more.
I love shopping @ JcPenney's. Love the quality of their clothes.
i like the quality of the cloth and the softness of there shoe
Found everything I needed quickly -will go again soon.
AMAZING STORE!!! I get all my clothes from here!!!
JCP has excellent prices on gemstone jewelry!
savings and assistance to Armed forces...
hopeful, be back to tell you if it works
Excellent site, everyone loves to save.
I am very excited over this web sit :)
best prices... and I did my homework!
Great customer service and prices
Great experience shopping online
Awesome Items at Awesome prices.
One of the coolest stores ever!
I love JCPenny women's dept.
great products at your store
the jamie boots are great
Great ! amazing Deals :)
I normaly shop at JCP !
very well made product
heard awesome savings
i love to shop their
Love Arizona clothes
great to deal with
love shopping here
Penny's is great
I love jc penney
love the savings
this is great!
Love this site!
love the site
Fast and easy
It was easy
JCPenney is definitely not my favorite store, but they do have some clothes for really cheap. Ever since they put a Sephora in there I've found myself going more and more often. Recently I found a sundress for under 10 dollars. Couldn't believe it!
I go to jcp for cheap work clothes. They have polos and socks for way cheaper than other stores that I've been to. I'll go online to jcp.com to order them now that I know what I like.
JCP has really changed, and it has taken some time to get used to, but it is a good change. Great prices. I can always count on finding an affordable swimsuit.
I Love Jcp's dresses! I love to shop there and to just look around. It is a beautiful store; un-cluttered; and has lots of choices.
At JCPenney, every item is priced very well. I always get great deals here for everything from clothes to home furniture.
This website helps me somuch, I have three teenage girls and I need all the savigs I can get!
cool service!! Will definitely continue to use
love the new pricing policies. way to go jcp!
pretty good and the deals are reasonable
I love shopping here its great and easy
Great quality for great prices.
rather have saturday specials
I like shopping at Jcpenneys.
Happy shopping with JCP.
Great deals, fun styles
The website is great!
great shopping for
Very good service
Love the new JCP
jcp has definitely changed big time. Ordering on line isn't the same. Colors are all xed out and limited to just a few. It seems that everything you pick up to buy in the store is $25. Really miss those coupons. Maybe not as often but the coupons made me shop more frequently.
Is it just me or has JC Penney really gone downhill lately? I feel like their stores are always a mess and their web site is so distracting and messy. I wish they would clean up their act a bit.
tankiki work well for me,
Black friday of this past year I was in the local jc penny store and noticed a recliner was discounted a large amount of money. I asked the clerk to order it and paid in cash. When it came in I picked it up at the store and got home it was the wrong recliner. I notifed the store asked for a refund and it took me three months to get my money. They even cheated me 116.00. Wont buy again
always goo service
I have been a Very good customer of JCP since 1982. Since the new JCP has come around, I haven't bought one thing there. I still will buy my work pants there if I can ever get them. They are not at the store in my size and sold out on line.
Ads are hard to figure out, Pricing has gone downhill. Need to go back to the old way. Coupons always got me to shop at JCP. Haven't shopped there since they discontinued them.
pricing not as good as before new pricing went in
Love to shop there.
JC Penney has gone completly down the tube, I use to do all my shopping there but since they have changed their line of clothing and pricing so I no longer shop there. Their line of clothes is terrible, use to buy all my jeans and sweaters here, but not anymore! Sad when a comany lets there most rated iems go and change everything.
Better deals than most stores- just have to watch for them.
Have ordered several times in the last 2 months. Quality product delivered within 2 days. Excellent service!
Very accurate store.I like it.
With all the crowds and people doing their last minute shopping the employees remained composed and courteous which helped in a pleasant shopping day during our holiday trip today. Thanks
If I could give this company less than one star, I would. A recent trip to a JCP store indicates they are circling the drain. Shelves are not being restocked, bare displays, majority of merchandise is being restocked, customer flow poor. Bear in mind this was a major JCP store in Seattle, WA. Completely disappointed and disgusted with their lack of understanding as to who their customer is or what they want. Many brands they've carried for years are being discontinued. I advise anyone possessing JCP gift cards to use them immediately, as they will surely be worthless when this chain goes through Chapter 7 and then closes (think of Borders). My family has shopped here for years but I cannot patronize a store that is so out of touch with it's customers and so very non responsive to the public outcries over CEO Ron Johnson.
Good Service on delivery of online orders
elated jcp brought back their coupons!we need them for today's economy!
Never have I had a problem returning an item to JCPenneyy.I find that JC Penney's has always had competitive prices along with excellant quality.