Report Delivery Problems Quickly
Amazon delivery outcomes vary by seller, item, shipping speed and order type. If a package arrives late, damaged, missing or wrong, report the issue through the order page as soon as possible.
Keep photos, tracking details and packaging until the case is resolved. A replacement, refund, credit or other resolution may depend on the order and issue.
Plan Around Major Amazon Deal Events
Amazon runs large sale events throughout the year, including Prime Day, Black Friday, Cyber Monday and additional Prime-focused events. For 2026, Amazon has announced Prime Day for June instead of the usual July timing.
These events can be strong for electronics, beauty, apparel, household items, fresh groceries, toys and seasonal basics. Before a major event, build a list, note the regular price and set a spending limit.