FAQs

Have a question about CouponCabin? We've broken down the most frequently asked questions below. Still stumped? Visit our Contact Us page.

Using CouponCabin

How do I use a coupon code?

When you find a code you'd like to use, click on the provided link, shop at the store's site, and then enter the provided coupon code during checkout.

If a coupon code is not required, your savings will be automatically applied to your order. We suggest that you always verify that your discount has been applied before finalizing your order.

What if there is no coupon code? Has my offer been applied?

While some offers require you to enter a coupon code at checkout, many do not and are activated when you click on the provided link. You should always verify that the discount you expect to see is reflected in your shopping cart before completing your purchase. Coupons and discounts cannot be applied after your order has been submitted.

I clicked through an offer that advertised "up to 50 percent off," but I received a lower percentage off on my final order. Why didn't I receive the maximum discount advertised on my purchase?

When a store advertises a discount "up to" a certain amount, it is advertising the maximum amount of savings one could obtain on select discounted items; however, that maximum discount doesn't necessarily apply to every item included in the offer.

Can discounts be combined or stacked?

Guidelines vary by store, so it's best to check with each store individually for details. Generally, most stores will only allow you to use one coupon per order, but there are some that allow two or more. Coupons can usually be applied to sale prices and clearance center items, though exceptions may apply.

How do I redeem a freebie?

Freebies are free samples or gifts from a store, usually in smaller size containers or portions resembling a travel or trial size. Freebies often take the form of food and drinks, recipes, office supplies, magazine subscriptions, movie rentals, stickers, downloads and apps.

When you find a freebie you want to sign up to receive, click on the provided link and follow the instructions on the next page.

Many freebies require you to enter personal information such as a shipping address, email address and/or telephone number to redeem the item. Some may require you to pay a small fee for shipping and processing.

Couponing Tools and Resources

Does CouponCabin have a mobile app?

Yes. Download our mobile app for iPhone, iPad, iPod Touch or Android devices. Visit our mobile page for more details.

Does CouponCabin have a browser extension?

Yes. Add the CouponCabin Sidekick to make sure you never forget coupons again. The Sidekick will automatically alert you of available coupons for a store while you're shopping online.

What is CouponCabin's Coupons for Troops program?

Expired coupons can be used at overseas military commissaries for up to six months after their expiration date. CouponCabin collects expired and active grocery coupons and sends them to over 40 military bases around the world. Learn more about how you can participate by visiting our Coupons for Troops page.

Contact / More FAQs

Where can I get information about advertising with CouponCabin?

CouponCabin is not adding new merchants at this time.

I'm having a technical issue with CouponCabin. What should I do?

Please contact our Customer Success team and be sure to include any screenshots that show the error you're seeing.

What if I have questions not covered in this FAQ?

Please feel free to contact us.

Does CouponCabin offer phone support?

CouponCabin does not offer phone support at this time.