Where do I enter a coupon code at ASUS?
Enter your code in the Coupon Code box at the bottom left of the Your Cart page at ASUS. Click Apply to redeem your coupon before completing your order.
What is the ASUS return policy?
ASUS offers a 30-day return window from the delivery date. Products must be in original condition with all packaging and accessories to avoid a potential 15% restocking fee. Exceptions apply for items like software and warranty cards. ASUS covers return shipping for eligible returns, though exclusions may apply.
What's ASUS' shipping process?
ASUS offers shoppers reliable shipping within the 50 US states and Washington DC, using FedEx Ground and Express options with delivery typically ranging from 1 to 5 days depending on the method. Shipping fees are reasonable and may be waived for qualifying orders, making it attractive for deal seekers. However, deliveries to PO Boxes, APO/FPO addresses, or US territories are not supported. Processing takes 2 to 5 business days after payment, so plan for a short wait before shipment. Orders with batteries have extra restrictions, including ground-only shipping and no delivery to Alaska or Hawaii. While ASUS shipping is generally efficient, occasional delays can happen due to holidays, incomplete information, or other disruptions, so shoppers should order early if timing is important.
Does ASUS have any discount programs?
ASUS offers exclusive discounts directly on its website for students, teachers, school staff, military members, veterans and their families. Some products feature a 10% discount for eligible military and student shoppers. Verification is required through ID.me or a company email for employees in the Employee Purchase Program. Small businesses can also access special pricing by registering with a valid business license or tax exemption form.
What's ASUS' cancellation process?
ASUS offers shoppers a flexible order cancellation policy that allows you to cancel online before shipment or return products within a 30-day cooling-off period after receipt, making it convenient for those who change their minds. However, returns must include all original items and packaging, and shipping fees are not refunded. ASUS may also deduct handling or restoration fees if the returned product is not in original condition. Refunds are processed promptly after inspection, but certain items like customized products and unsealed software are excluded from returns. This policy is generally shopper-friendly but be aware of possible deductions and non-refundable shipping costs.
Does ASUS provide a rewards program?
ASUS offers two loyalty programs that can add value for shoppers. The ROG Elite Rewards program lets you earn points for signing up and participating, which you can redeem for exclusive digital items and gaming rewards, making it appealing for gamers. The ASUS Member program provides benefits like accidental damage protection for new laptops, exclusive sales, early product access, and warranty extensions, but note that some benefits have eligibility requirements and time limits. Overall, these programs are worthwhile for frequent ASUS shoppers or gamers looking to get more from their purchases.
Does ASUS offer major sales events?
ASUS offers seasonal sales during summer and the holiday season, with discounts ranging from 5% to over 60% on a wide variety of tech products including laptops, desktops, gaming gear, and accessories. Shoppers can expect significant savings, though deals and availability may vary by product and prices can change.
Does ASUS offer price matching?
ASUS offers price matching within 30 days of the order invoice date when a lower eligible price is found. The product must match the Asus.com item exactly by model name and part number, and the competing listing must be brand new, in stock, actively for sale, and shipped and sold directly by the retailer. Marketplace sellers, clearance, open box, used, refurbished items, shipping fees, taxes, and other charges are excluded. Refunds are based on the pre-tax price difference.
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