Where do I enter a promo code at AutoZone?
At AutoZone, go to My Cart and locate the Promo Code box at the upper right under Enter Promo Code. Enter your code and click Apply to redeem your discount.
What's the standard return policy at AutoZone?
AutoZone offers a generally shopper-friendly return policy, allowing most items to be returned within 90 days if they are new, unused, and in original packaging with a receipt. Refunds are processed quickly to the original payment method or as store credit if you do not have a receipt. While return shipping is usually the customer's responsibility, AutoZone covers it if the return is due to their error. Some items like special orders, electrical parts, and opened fluids are not returnable, so review exclusions before buying.
What should I know about AutoZone shipping?
AutoZone provides flexible shipping options, including Same Day and Next Day Delivery, which is convenient for urgent auto parts needs, though Same Day Delivery is limited to certain areas and orders. Shoppers should note that most promotions do not apply to Same Day Delivery, and return shipping costs are typically paid by the customer unless there is an error by AutoZone. This policy is straightforward but may add extra costs for returns.
Does AutoZone offer special discounts?
AutoZone offers a 10% discount on in-store purchases for active and retired military members, including the Army, Navy, Marine Corps, Air Force, Space Force, Army National Guard, Coast Guard, and Air National Guard, and eligible dependents. The discount requires military ID or another official document to verify status at the time of purchase.
What is the cancellation policy at AutoZone?
AutoZone accepts order cancellations until the order has shipped. Orders containing certain special order items cannot be cancelled. If you want to stop a purchase, you must wait for delivery and return the item after you receive it. Any refund is provided only through the return, after the item is received and processed by the store.
Does AutoZone offer a loyalty program?
AutoZone Rewards is a free loyalty program that lets shoppers earn one credit for every qualifying purchase of $20 or more before tax. After collecting five credits, you get a $20 reward to use on your next purchase. Members also benefit from exclusive offers, digital receipts, warranty tracking and a quicker checkout online at AutoZone.com, making it a valuable way to save on auto parts and accessories.
What items are excluded from AutoZone promo codes?
AutoZone online coupons apply only to Ship to Home orders and exclude Same Day Delivery. Discounts do not apply to batteries, overweight items like engines and transmissions, or oversized items like large car top carriers. Brand exclusions include Edelbrock, Holley, Proform, Magnaflow, Airaid, Air Lift, Covercraft, Extang, MSD, Turbosmart, and Husky. Offers apply strictly to regular priced merchandise and cannot combine with other promotions. Gift cards, taxes, and core charges are excluded.
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