Where do I enter a Promo Code at eFollett?
Find the Promo Code box on the middle left of the Payment page at eFollett. Enter your Promo Code and click Apply to apply it to your order.
How do returns work at eFollett?
The return policy at eFollett is fairly standard but has some strict deadlines, especially for textbooks and course materials, which must be returned within a short window tied to your campus schedule. Hardware and software returns are only accepted if unopened and within 14 days, while most other items can be returned within 30-45 days if in original condition. Shoppers should note that return shipping costs are not covered, and some items, like gift cards and clearance products, are non-refundable.
How is shipping managed at eFollett?
eFollett offers shoppers a reliable shipping policy with domestic orders using UPS SurePost. Orders usually ship quickly within 4-7 days, though peak times may take a bit longer. Free shipping is sometimes available for orders over a certain amount, which is a great perk for coupon site users. Some restrictions apply, so be sure to check your address details. Overall, the shipping policy is straightforward and efficient, giving shoppers confidence in timely delivery.
How are cancellations managed at eFollett?
Follett's order cancellation policy is fairly shopper-friendly, allowing you to cancel by contacting customer service through email or phone, with no stated cancellation fees. However, cancellations may not be possible once your order has shipped, and processing your request can take several business days. This flexible approach is helpful for coupon shoppers, but act quickly for the best results.
Does eFollett run major promotions?
Shoppers at eFollett can look forward to several major seasonal sales throughout the year, including Back-to-School, Holiday, and Spring events, often featuring impressive discounts on textbooks, supplies, and merchandise. With savings that can reach up to 75% during end-of-season blowouts, these sales offer great opportunities for students and bargain hunters to save on essentials and more.
Can customers request a price match at eFollett?
eFollett offers the Follett Price Match program on in-stock textbooks, including new, used, and rental formats, when the lower advertised price is verifiable from eligible U.S. retailers. Price matching must be completed at the campus store and can also be requested within 7 days after purchase with the original receipt. The exact ISBN, edition, and format must match, rental periods must be the same, and exclusions include digital books, peer to peer marketplaces, Chegg, certain Amazon offers, memberships, auctions, bundles, rebates, financing offers, and inaccurate prices. The maximum adjustment is $100 per item and $1,000 per customer.
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