Where do I enter my Girlfriend Collective discount code?
Enter your code in the Discount Code box at the upper right of your Girlfriend Collective checkout page and click Apply to redeem your discount before completing your order.
Can you explain Girlfriend Collective's return rules?
Girlfriend Collective offers a straightforward 30-day return window for most items as long as they are unworn, unwashed, and have tags or hygiene liners attached. A $7 fee applies for mail-in refunds, but exchanges and drop-off returns are free, making it easier to swap sizes or styles. Refunds go back to the original payment method, and store credit is available with no restocking fee. However, sale items, gift cards, and promotional items are not returnable. There's no general warranty, but damaged or defective items can be addressed quickly if shoppers contact customer service within 24 hours.
What's Girlfriend Collective's shipping process?
Girlfriend Collective offers shoppers a straightforward shipping policy with free shipping on orders over $100, making it appealing for those looking to save on delivery costs. Orders are processed quickly, typically within a few business days. Delivery times are reasonable for most locations, though remote US areas may take longer. This policy is reliable and easy to understand, which builds trust for online shoppers.
Are discounts part of Girlfriend Collective's offerings?
Girlfriend Collective provides a 20% discount for select groups in the United States, including military, nurses, first responders, teachers, medical providers, hospital employees, and students. Eligibility is verified through trusted platforms like ID.me and Student Beans. While the discount cannot be used on gift cards or combined with other offers, it's a valuable way for eligible shoppers to save on sustainable activewear.
How are cancellations managed at Girlfriend Collective?
Girlfriend Collective has a strict order cancellation policy that does not allow shoppers to cancel or modify orders, including address changes, once they are placed. If you order the wrong item, you will need to place a new order for the correct one. The company may cancel orders at its discretion and will issue a credit if this happens after payment.
Does Girlfriend Collective have a program for loyal customers?
Girlfriend Collective's loyalty program, The Collective, is a solid choice for frequent shoppers looking to save on activewear. Membership is free and you earn points for shopping, reviews, and social engagement, which can be redeemed for discounts or exclusive merch. Perks like free shipping, early product access, and special gifts make it a rewarding program, especially for those who shop regularly and want extra value.
Does Girlfriend Collective offer major sales events?
Girlfriend Collective offers shoppers up to 70% off on limited and seasonal styles in its dedicated Sale section, making it a smart destination for those seeking deep discounts on activewear and essentials. During seasonal sales, extra discount codes cannot be stacked, so the listed sale price is the best available deal at checkout.
What is excluded from Girlfriend Collective promotions?
Promotional discounts and special offers cannot be applied retroactively to orders placed outside of the active promotion dates. Additionally, all promotional deals exclude the purchase of eGift cards. Customers are also unable to use any promotional codes or discounts toward ReGirlfriend labels.
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