Where do I enter my Hanky Panky discount code?
At Hanky Panky, on the Checkout page, find the Discount Code box in the upper right. Enter the code and click Apply to redeem the discount before completing the order.
Can you explain Hanky Panky's return rules?
Hanky Panky's return policy is fairly shopper-friendly, allowing you to return full-priced, unworn, and unwashed items with original tags within 30 days. Refunds go back to your original payment method, but a $10 shipping fee is deducted for returns. Exchanges are free and can be processed through Hanky Panky's return center. Some items like personalized goods, opened multi-packs, and sale items are non-returnable. Their satisfaction and comfort guarantees add extra peace of mind for first-time buyers.
What shipping guidelines does Hanky Panky have?
Hanky Panky offers free standard shipping on qualifying orders of $75 or more and charges $7.99 for UPS Ground. Rewards members can receive free shipping on all orders with no minimum. Standard orders under the threshold come with a $7.99 fee and take 5 to 14 days for delivery after processing. UPS 2nd Business Day costs $19.99, and Next Business Day costs $29.99. Expedited orders placed before 11 am EST should ship the same business day. P.O. boxes and APO/FPO addresses are not eligible. For missing orders after 5 business days, email contact-us@hankypanky.com or call or text 1-877-477-4811.
What's Hanky Panky's cancellation process?
Hanky Panky's order cancellation policy is fairly standard but not overly flexible, which shoppers should keep in mind. You must email customer support quickly to request a cancellation before your order ships, but there is no guarantee since it depends on the order status. If you used Panky Points and your order is canceled, those points will be returned to your account, which is a plus for rewards shoppers. If Hanky Panky cancels your order due to a pricing error, you'll get a credit back to your original payment method. However, you cannot change your shipping address or method after placing an order, so double-check your details before checkout. The policy also restricts orders from resellers or distributors, focusing on individual shoppers. Overall, the policy is clear and trustworthy, but act fast if you need to cancel.
Does Hanky Panky have a program for loyal customers?
The Panky Points Rewards Program at Hanky Panky is a solid choice for US shoppers looking to save on lingerie and intimate apparel. Membership is free and open to those 16 and older, letting you earn points on purchases, reviews, and referrals. Benefits include free shipping, birthday discounts, exclusive offers, and early sale access, making it a rewarding option for frequent buyers seeking extra value.
Does Hanky Panky offer major sales events?
Hanky Panky offers frequent seasonal sales, including major events like Black Friday and Cyber Monday, making it a great time for shoppers to save on lingerie and panties. Discounts can be impressive, sometimes reaching up to 75% off, but shoppers should note that many deals exclude full-priced items, multi-packs, and certain specialty products. Final sale policies often apply, so returns may not be possible. Overall, these sales are a smart way to score quality intimates at reduced prices, especially for savvy coupon seekers, but always check exclusions and final sale terms before purchasing.
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