Where do I enter a promo code at FabFitFun?
Enter your code in the Promo Code box at the upper right of the Checkout page at FabFitFun under Have a Promo Code or Gift Card? Click Apply to redeem your discount before completing your order.
What is FabFitFun's return policy?
FabFitFun does not accept returns or exchanges, and all sales are final. This policy applies to FabFitFun Boxes, box items, Boost items, Add Ons, Additional Choice items, additional subscriptions, Shop orders, and Edit or Flash Sale orders. Items sent back are not eligible for a refund, so shop carefully.
What should I know about FabFitFun's shipping?
FabFitFun's shipping policy is fairly standard but has some drawbacks. Shipping for FabFitFun Boxes is free within the continental U.S. Orders shipped outside the contiguous states incur an $8 fee. Delivery typically takes 7-10 business days once shipped, but APO/FPO/DPO addresses may wait up to 45 business days. Seasonal Boxes can take up to 30 days to ship after billing. Delivery times can vary based on the carrier, so there may be delays. Overall, shoppers should factor in possible shipping costs and longer wait times.
What's the procedure to cancel at FabFitFun?
FabFitFun's order cancellation policy is straightforward and shopper-friendly, allowing you to cancel your membership anytime without any cancellation fees, which is great for flexibility. However, it's important to note that cancellations only take effect for the next billing cycle, so you won't get a refund for any payments already processed or pending. You can easily cancel online, by email, live chat, or phone, but make sure to do so before your next bill date to avoid unwanted charges. Annual members will still receive any prepaid boxes after cancellation. This policy offers peace of mind for those who value flexibility, but be aware that refunds are not available for past or pending payments.
Is a loyalty program available at FabFitFun?
FabFitFun's VIP Member Rewards lets eligible members earn points on purchases. Gold VIPs earn 10 points per $1, and Platinum VIPs earn 12 points per $1. Anniversary Points add 1,000-5,000 points annually. Points convert to Shopping Credit in the mobile app, expire after 12 months, and are lost when a membership ends.
Are large sales events part of FabFitFun's offerings?
FabFitFun's seasonal sales offer savvy shoppers a great chance to save on popular lifestyle, beauty, and wellness products. These limited-time events feature exclusive discounts on top brands, making it easy to score high-value items at lower prices. If you love discovering new products and getting more for your money, these sales are worth checking out.
Does FabFitFun offer price matching?
FabFitFun offers a Price Match Guarantee for members on identical items purchased in a sale after the purchase date. If a lower eligible price is found at a qualifying retailer, or in a FabFitFun Add Ons, Edit, or Flash Sale, the difference is issued as Shopping Credit. Requests for retailer matches must be submitted within 7 days of the last day of the sale, while matches to another FabFitFun sale must be submitted within 30 days of purchase. Dollar deal items priced at $1.00 or less are excluded.
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