Where do I enter a Coupon Code at Horizon Hobby?
In the Payment Information section at Checkout, find the Coupon Code field in the middle left under Do you have a coupon code? Enter the code and select Apply to add it to the order.
Can you explain Horizon Hobby's return rules?
Horizon Hobby's return policy is fairly standard but leans strict, so shoppers should be careful before making a purchase. Returns are allowed only for new, unused items bought directly from their website, and you must request a return within 30 days of shipping. All returns need prior approval and original packaging, and customers pay all shipping and related fees unless Horizon Hobby made a shipping error. Certain items like batteries and software are not returnable at all. This policy is reliable but not the most flexible, so double-check your order before buying.
What's Horizon Hobby's shipping process?
Horizon Hobby offers shoppers free standard shipping options on orders over $99. Orders under $99 come with a $4.99 or $6.99 fee depending on USPS or Ground shipping. Shipping is handled by reliable carriers like FedEx and USPS, and tracking is provided. There are some restrictions for oversized or hazardous items and limited options for Alaska, Hawaii, and US territories. Orders process quickly, but changes or cancellations are hard to make after submission. Delivery times can be affected by holidays, payment issues, or weather, and Horizon Hobby is not liable for delays outside their control or for theft after delivery.
Are discounts available at Horizon Hobby?
Horizon Hobby offers valuable special discounts for military members, veterans, and their families, including free standard shipping on all orders. Shoppers must verify their status with ID.me and be signed in for membership savings. These perks make Horizon Hobby a great choice for eligible customers seeking extra value and exclusive benefits.
Is it possible to cancel an order at Horizon Hobby?
Horizon Hobby orders begin processing immediately after they are placed, so changes and cancellations are usually unavailable once an order is submitted. Shoppers can check order status through the order status page or by signing in and viewing the order on the account page. Once the order invoice prints, the order has entered the shipping process.
Does Horizon Hobby run a loyalty program?
The Horizon Hobby Full Throttle Rewards program is a solid choice for frequent shoppers looking to maximize savings on RC products. This tiered rewards program offers escalating perks based on annual spend, starting with 3% back on purchases and scaling up to 7% for top-tier members. Benefits include longer reward redemption windows, increasing discounts on Spektrum batteries, chargers, and more.
Does Horizon Hobby offer major sales events?
Horizon Hobby often holds Christmas in July sales, making July a great time for shoppers to find deals on RC vehicles, drones, and hobby supplies. While exact discounts and requirements aren't specified, these seasonal promotions can offer valuable savings. Shoppers should check Horizon Hobby for the latest offers and details to maximize their savings.
Does Horizon Hobby offer price adjustments?
Horizon Hobby can adjust the price when a product purchased from Horizon Hobby or its website is available for a lower price within 30 days of shipping. The review compares the full price, including shipping and taxes, against the original order. Coupons cannot be combined and must be used by the original expiration date. Vouchers, bounce back coupons and promotional items are not replaced, and credits cannot exceed the amount paid.
Does Horizon Hobby offer credit card rewards?
The Horizon Hobby Visa Credit Card has no annual fee and offers a $40 welcome bonus after 3 purchases within 180 days of approval. Cardholders earn 7% back in rewards on HorizonHobby.com purchases and 1.25% back on purchases everywhere else. Full Throttle Rewards members earn an additional 1.25% back. Rewards can be redeemed at checkout on HorizonHobby.com or in the Imprint app for eligible partner transactions.
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