Where do I enter a Promo Code at P.C. Richard & Son?
Find the Promo Code box in the bottom right of the Shopping Cart page on P.C. Richard & Son. Enter your Promo Code to apply it to your order.
How does P.C. Richard & Son handle returns?
P.C. Richard & Son offers a generally shopper-friendly return policy, allowing most products to be returned within 30 days for a refund, exchange, or store credit, which is great for peace of mind. Items must be in new condition with all original packaging and accessories, so be sure to keep everything until you're sure about your purchase. In-store returns are convenient and free from shipping fees, but mail returns may incur shipping costs unless the store made an error. Refunds are processed back to the original payment method, though cash or check refunds take a bit longer. Note that opened or used upholstered furniture is not returnable, and any delivery damages must be reported quickly. Overall, this policy is fair and transparent, making it easier for shoppers to buy with confidence.
What is P.C. Richard & Son's shipping procedure?
P.C. Richard & Son offers a solid shipping policy with delivery options like next-day for eligible items, which is great for shoppers needing fast service. P.C. Richard & Son also offers Same Day Delivery for select products and zip codes based on product and service availability. Orders for Same Day must be placed 6 hours before the local store's closing time. Free shipping is available on orders over $49, though appliances, select TVs, mattresses, barbecue grills, video game consoles, items displaying "in-store only" messaging, and all other items not qualified for parcel shipping are excluded. Shipping is limited to the 48 contiguous US states and excludes PO Boxes and APO addresses. Delivery times can vary significantly, especially for larger items, so planning ahead is helpful.
How are cancellations managed at P.C. Richard & Son?
P.C. Richard & Son offers shoppers the flexibility to cancel or modify orders easily through their online account or by calling customer service, which is convenient for anyone who changes their mind. However, if you cancel while your item is already in transit, you may have to pay return shipping fees, so it's best to act quickly to avoid extra costs. This policy is straightforward and gives shoppers control, but be mindful of timing to save money.
Does P.C. Richard & Son offer price matching?
P.C. Richard & Son refunds 100% of the difference when a lower advertised price is found within 30 days of purchase, either from P.C. Richard & Son or from a brick and mortar or authorized online retailer. The item must be brand new and match the exact model number. Exclusions include Thanksgiving through Cyber Monday limited-time events, going out of business sales, limited quantities, discontinued items, installations, delivery, rebates, financing, free giveaways, and bundle offers.
Does P.C. Richard & Son provide credit card options?
P.C. Richard & Son's credit card, issued by Synchrony Bank, is a solid choice for shoppers seeking special financing with no annual fee. Enjoy no-interest financing for up to 24 months on qualifying purchases, advance sale alerts and flexible monthly payments.
What is excluded from P.C. Richard & Son offers?
P.C. Richard & Son offers exclude select electronics, appliances, mattresses, services, and brands. Restrictions include computers, software, tablets, video games and accessories, Samsung smart watches, Fitbit, Apple, Bose, Sonos, Tempur-Pedic mattresses, listed premium appliance brands, gift cards, support plans, prior sales, dealer purchases, delivery, installation, service contracts, exchanges, and competitive ads.
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