Where do I enter a Catalog Code at TravelSmith?
Enter your Catalog Code in the upper right of the Your Shopping Cart page at TravelSmith. Click Apply to add the Catalog Code to your order before checkout.
What's TravelSmith's return process?
Use TravelSmith's 100% satisfaction guarantee to return items for an exchange, credit, or refund. If you use the prepaid label, a return shipping fee of $13.95 applies. Personalized items are only returnable if defective. This policy supports careful buys with coupons, but return costs can add up.
What's TravelSmith's shipping process?
TravelSmith typically ships orders within 3 to 5 business days for Eastern and Central time zones, and within 5 to 7 business days for Mountain and Pacific regions. For faster delivery, customers can select expedited options at checkout, including Rush Service, 2nd Day Express, or Next Day Service.
Can I cancel an order at TravelSmith?
TravelSmith may allow customers to cancel orders from their Contact Us page by selecting Cancel Item and entering contact information. However, they don't state a cancellation window, so customers may have to wait for the item to arrive and then process a return if unable to cancel, which may be inconvenient for shoppers. This policy is important to consider for those who value flexibility and hassle-free shopping.
Does TravelSmith offer a loyalty program?
TravelSmith offers access to Magellan's Rewards, a savings program available after checkout, subject to offer availability. Membership includes shipping rebates on Premier Brand and Marketplace purchases, 10% cash back on every Magellan's purchase and purchases from 17 Premier Brands, 5% cash back on Rewards Marketplace purchases, and up to $10 per order in return shipping rebates on eligible Premier Brand and Marketplace orders.
Is TravelSmith known for big storewide sales?
TravelSmith regularly features significant seasonal sales, especially during major holidays like Black Friday, Cyber Monday, and Memorial Day, with discounts from 20% to 50% off sitewide for about a week. Shoppers can also find similar savings in spring and fall, while outlet sales sometimes reach up to 60% off, making it a great time to save on travel essentials.
What products are excluded from TravelSmith promotions?
Discounts do not apply to gift cards, taxes, shipping, handling, or past purchases. Offers cannot be combined with other promotions. To redeem, click directly through a promotional email or banner as no code is required. Brand exclusions apply to all styles from Baggalini, Briggs and Riley, Craghoppers, Ex Officio, Hartman, Hedgren, Sherpani, Sockwell, Sunday Afternoons, Vera Bradley, Zensah, Air Tamer, Bandi Wear, Big Skinny Wallet, Biza, and other select manufacturers.
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