Where do I enter a Promo Code on Duluth Trading?
On Duluth Trading, open the Shopping Cart and find the Promo Code box in the upper right under Add a Promo Code. Enter your Promo Code and click Apply to apply it to your order.
What's the standard return policy at Duluth Trading?
Duluth Trading offers a shopper-friendly return policy with its No Bull Guarantee, allowing you to return items for a refund within one year if you are not satisfied, which is great peace of mind for online shopping. Returns after a year are only accepted for defective items, and you must have proof of purchase. While mail-in returns incur a $7.99 fee, exchanges for a different size or color are free, making it easy to get the right fit. Refunds go back to your original payment method, but items damaged by misuse or excessive wear are not eligible.
How does Duluth Trading handle shipping?
Duluth Trading offers shoppers reliable shipping with standard delivery in the contiguous US arriving in about a week and faster ground or expedited options for those who need their order quickly. Shipping is also available to Alaska, Hawaii, US territories, and military addresses, though only by standard delivery. Overall, the policy is straightforward and flexible for most shoppers.
Are exclusive discounts offered at Duluth Trading Company?
Duluth Trading offers a 5% discount through its Duluth Heroes program for military members, veterans, spouses, and first responders, making it a nice bonus for those who qualify. Shoppers can use this verified discount both online and in-store, and it can be stacked with other offers. However, it excludes gift cards and select items.
What are the rules for canceling at Duluth Trading?
Duluth Trading's order cancellation policy is strict since once an online order is placed, it cannot be changed or canceled due to rapid processing. This can be inconvenient for shoppers who may need flexibility after checkout. However, online pickup orders offer more flexibility as they can be canceled by contacting customer service.
Can Duluth Trading lower an item's price after purchase?
Duluth Trading reviews post-purchase price adjustment requests individually because eligibility depends on the circumstances of the original purchase. Customers who notice that an item's price has dropped should call 866-300-9719. A representative will review the purchase details and determine an appropriate resolution.
Which brands are excluded from Duluth Trading discounts?
Specific independent brands do not qualify for any promotional offers, sales, or discounts due to their individual pricing policies. Some of the excluded brands include Birkenstock, Crocs, Danner, Dansko, KEEN, Merrell, Reebok, Skechers, Smartwool, Sorel, Stanley, Stetson, and Zippo. Other excluded labels include Acorn, Baffin, Benchmade, Born, Casio, Chums, Irish Setter, Muck, Ruffwear, and Vasque. Other third party brands may also be excluded from coupon codes.
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