Where do I enter my The Met Store code?
Enter your code in the Promo Code box at the bottom right of the Shopping Bag page on The Met Store. Click APPLY to redeem your code before completing your purchase.
What's the standard return policy at The Met Store?
The Met Store offers a generous 90-day window for returns or exchanges as long as items are in saleable condition, which is great for shoppers who value flexibility. However, customers are responsible for return shipping costs, so factor that into your decision. Refunds go back to your original payment method, but gift returns may only get store credit or a refund at the lowest price if the order can't be verified. Note that memberships, donations, gift cards, clearance, and custom items are all final sale and nonrefundable. This policy is straightforward and fair, but be mindful of the exceptions and shipping costs before you buy.
What is The Met Store's shipping policy?
The Met Store offers shoppers flexible shipping options including standard, expedited, and overnight delivery, with flat-rate fees that are easy to understand. Shipping is available to the continental US for $12.95. Shipping is also available to Alaska, Hawaii, US territories, and APO/FPO boxes at a flat rate of $25.90. Delivery times are reasonable, though surcharges may apply for oversized orders.
What is The Met Store's order cancellation policy?
The Met Store allows shoppers to cancel or change orders by contacting Store Support right away, but only if the order has not started processing. Once processing begins, cancellations, changes, or updates to payment and shipping are not possible. Met Gift Cards and eGift Certificates are final sale and cannot be returned or canceled. This policy is strict, so act quickly if you need to make changes.
Does The Met Store offer a loyalty program?
The Met Museum Membership is a solid choice for frequent shoppers and museum fans, offering valuable perks like free admission, priority access, and exclusive event invitations. New members enjoy a generous 30% discount on their first Met Store purchase, followed by a reliable 15% off most future orders, with occasional double discount events. Membership also brings savings on parking and dining, making it worthwhile for those who visit or shop often.
Does The Met Store have large promotional events?
The Met Store offers shoppers valuable seasonal sales such as Black Friday, Cyber Monday, and holiday gifting events, along with semi-annual Winter and Summer Clearance sales featuring significant discounts. While deals like Buy One, Get One 50% Off on select items can help you save, clearance items are final sale and cannot be combined with other promotions or member discounts, so plan your purchases carefully to maximize savings.
Does The Met Store offer price matching?
The Met Store does not offer price adjustments on previously placed orders. If an item's price changes after you complete your purchase, the original order price remains in effect and no refund, credit, or lower updated price is applied. Earlier orders are not eligible for any price based adjustment when the same merchandise is later offered at a reduced price.
Hand Added by Our Team
Save
Source
