Where do I enter a Promo Code on Bergdorf Goodman?
Enter your code in the Promo Code box located middle right of the Shopping Bag page. Type your code and click APPLY to redeem it on your order.
Can you explain Bergdorf Goodman's return rules?
Bergdorf Goodman offers a generally shopper-friendly return policy, accepting returns and exchanges within 30 days for most items, though CHANEL products have a shorter 14-day refund window. Items must be in original, unused condition with tags and packaging. A $9.95 fee applies to most mail-in returns, and the store will only except mail-in returns shipped via FedEx. Some exclusions apply, such as final sale and personalized items. Refunds go to the original payment method, and gift returns receive store credit.
What shipping guidelines does Bergdorf Goodman have?
Bergdorf Goodman provides a solid range of shipping options, including standard, premium, and express, making it convenient for shoppers who value flexibility and speed. Free standard shipping is available on orders of $300 or more, which is a great perk for deal seekers. Standard shipping typically takes 3 to 5 days for delivery after shipping. Some restrictions apply to hazardous and perishable items, so shoppers should check eligibility before purchasing. Overall, the shipping policy is competitive and reliable.
How are cancellations managed at Bergdorf Goodman?
Because payment is processed only when an item ships, cancellations for Bergdorf Goodman are typically not possible once the order is placed. However, if your order status is marked as In Process, cancellation may be possible by calling the store. If you no longer want your purchase after you've received it, you may return eligible items within 30 days of receipt, provided they are in original condition with tags attached. Some exclusions apply. For full return terms, visit their website.
Is a loyalty program available at Bergdorf Goodman?
The Bergdorf Goodman InCircle loyalty program is best suited for frequent shoppers who use their store credit card, offering points for every dollar spent that can be redeemed for shopping rewards at Bergdorf Goodman and partner stores. Perks like bonus points, exclusive services, and free shipping for higher spenders add value, but benefits are mostly tied to credit card use and rewards expire quickly, so regular use is key to maximizing savings.
Does Bergdorf Goodman hold large sales during the year?
Bergdorf Goodman's Designer Sale offers shoppers discounts on select luxury items, making it a great time to save on high-end fashion. Past savings have reached up to 50% off. Discounts are applied at checkout and only on chosen merchandise, so not every item will be included. This seasonal sale is ideal for those looking for quality designer pieces at reduced prices.
Does Bergdorf Goodman offer price adjustments?
Bergdorf Goodman honors price adjustment requests when items were purchased and then discounted within 10 days of purchase. The policy applies to qualifying regular-price items only, since prices are subject to change. For questions or to request an adjustment on an eligible purchase, call 888.774.2424.
Does Bergdorf Goodman offer a store credit card or any special card offers?
Bergdorf Goodman offers its own credit card and accepts the Neiman Marcus card, both tied to the InCircle rewards program. Cardmembers earn two points per dollar and a $100 Point Card for every 10,000 points, plus enjoy bonus events, Double Point Days and Perk Cards.