Where do you enter a Discount Code at Melissa & Doug?
On the Shopping Cart page, find the Discount Code box in the middle right, enter your code, and click Apply. Your Discount Code is applied before you place your order.
What's the standard return policy at Melissa & Doug?
Melissa & Doug offers a straightforward return policy, giving shoppers 90 days to return items bought from their website, which is generous compared to many toy retailers. Products must be unused, in original packaging, and require a return authorization from customer service. Refunds are processed to the original payment method but exclude shipping fees, and customers must cover return shipping costs. Exchanges are not available.
What is Melissa & Doug's shipping policy?
Melissa & Doug ships only within the United States. Shipping costs depend on your location and delivery method, but you can see the total before you pay. A nice perk is free standard shipping on orders over $49 in the continental US, though oversized items may have a $15 fee. Overall, the policy is straightforward and fair for US shoppers.
What special discounts are available at Melissa & Doug?
Eligible educators, nurses, medical providers, military members, and military families can verify their status through ID.me to receive 15% off qualifying regular-price items. The discount is automatically applied after verification is approved. Eligible shoppers should note this discount cannot be combined with any other promotions or discounts.
What are the rules for canceling at Melissa & Doug?
Melissa & Doug's order cancellation policy is strict, as shoppers cannot cancel orders after they're submitted. Melissa & Doug may cancel customers' orders for reasons like product unavailability or pricing errors and will issue a refund if this happens. Shoppers should be certain before placing an order.
Does Melissa & Doug provide a rewards program?
The Play Perks loyalty program at Melissa & Doug is a solid choice for frequent shoppers looking to save on toys and gifts. Joining is free and members earn points on every purchase, which can be redeemed for discounts. The program offers exclusive deals, birthday rewards, and early access to sales and new products. Points do expire after a year, so regular shopping is needed to maximize benefits.
Does Melissa & Doug run major promotions?
Melissa & Doug offers frequent seasonal sales and promotions, making it a smart choice for shoppers looking to save on toys, arts and crafts, and pretend play items. Discounts usually range from 15% to 30% off, with outlet deals sometimes reaching 50% off. Shoppers should note that exclusions often apply, such as gift cards and certain sale or oversized items.
Can you stack promo codes at Melissa & Doug?
Shoppers at Melissa & Doug are limited to using a single discount promotional code or coupon on each online order. However, certain offers can be combined on the same purchase. For example, you can pair a discount code with a free shipping promotion or a gift with purchase offer. To confirm if specific deals can be used together, review the individual terms and conditions for those active promotions before completing your checkout.
Which products are excluded from Melissa & Doug promotions?
Promotional discounts do not apply to sale merchandise, furniture, or gift bundles. Specific excluded items include the Dust Sweep Mop Cleaning Play Set, Scoop and Serve Ice Cream Counter, Wooden Pizza Party Play Set, and 100-Piece Wood Blocks Set. The Get Well Doctor's Kit, Super Smile Dentist Play Set, Ms. Rachel Wooden Song and Phonics Puzzles, Slice and Stack Sandwich Counter, Sort Stock Select Vending Machine, Beauty Kiosk, and select Water WOW drawing and play sets are also excluded.
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